American Airlines Reviews

Love AA. Always helpful staff and support. Quick with refunds!

e “name my own price” and have stayed at very nice luxury hotels far cheaper
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than advertised. I’ve never booked a vacation package because I usually find them cheaper. I scour the web toＣｕｓｔｏｍｅｒｓｅｒｖｉｃｅ ｈｅｌｐ ｌｉｎｅ ｎｕｍｂｅｒ ＋１ ８３３ ７Ｏ４ Ｏ４９６
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I purchased airline tickets to Florida for a planned Disney Cruise. But due to the pandemic, Disney Cruise cancelled and I requested a refund on American Airlines website and they IMMEDIATELY approved of the refund (instead of flight credit) for the flights. They didn't give me any hassles and I did not need to call in to fight for my refund (unlike other airlines). I had to call NUMEROUS times and write letters to the other airlines for similar situations and the other airlines (United and Delta) were not as accommodating as American Airlines.

I greatly appreciate the honoring of the refund, even though the flight was considered "non-refundable". The covid19 pandemic has definitely interrupted the world and I'm happy that American Airlines are able to accommodate their clients. I will now only purchase flights from American Airlines and will tell my family and friends to do the same.

Thank you so very kindly for your amazing service. It does not go unnoticed.